Terms of Service

Last updated: April 2026

These Terms of Service ("Terms") govern your use of the QuetraAI platform, including the website at quetra.dev, the dashboard at app.quetra.dev, the API gateway, SDK, MCP server, and all related services (collectively, the "Service") operated by Developer Hub d.o.o. ("we", "our", "us").

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Service Description

QuetraAI is a governance middleware for AI agent spending. The Service allows you to:

  • --Define spending mandates for AI agents with configurable rules (budgets, vendor allowlists, category restrictions, rate limits, time windows, per-transaction caps).
  • --Evaluate agent spending requests in real time with sub-50ms policy enforcement.
  • --Evaluate transactions against payment protocols including x402 and Stripe ACP. Actual payment execution is handled by the agent or third-party integrations.
  • --Maintain an append-only audit trail of all agent spending decisions.
  • --Integrate via our SDK, MCP server, or REST API.

2. Your Responsibilities

As a user of the Service, you are responsible for:

  • --Accurate mandate configuration — ensuring that your mandate rules, budgets, and vendor allowlists correctly reflect your intended spending policies. QuetraAI enforces the rules you define; we do not validate the business logic of your mandates.
  • --Payment execution — ensuring that any payment methods or integrations used by your agents are properly configured and funded. Quetra governs spending policies; it does not process payments.
  • --API key security — keeping your API keys confidential and not sharing them with unauthorized parties. You are responsible for all activity conducted under your API keys.
  • --Agent oversight— monitoring your AI agents' spending activity via the dashboard, transaction history, and webhook notifications.
  • --Lawful use — using the Service only for lawful purposes and in compliance with all applicable laws and regulations.

3. AI Agent Actions and Liability

QuetraAI provides a governance and approval layer for AI agent transactions. We enforce the mandate rules you configure — approving or rejecting spending requests based on those rules.

QuetraAI is not responsible for the actions, decisions, or outputs of your AI agents beyond actual mandate enforcement actions taken. We do not control what your agents do with approved transactions, nor do we guarantee the quality, accuracy, or suitability of goods or services your agents purchase. You retain full responsibility for the behavior and consequences of your AI agents. We are also not responsible for how agents choose or do not choose to use mandates. This is the responsiblity of the agent platform.

4. Payment Terms

Platform Billing

QuetraAI offers usage-based pricing. The Free tier includes 500 evaluations per month at no cost. Paid tiers (Pro, Enterprise) are billed monthly via Stripe. Pricing details are available on our Pricing page. We reserve the right to change pricing with 30 days' notice.

Agent Transaction Governance

QuetraAI is a governance layer that evaluates spending policies for AI agents. We approve or reject transactions based on your mandate rules. Actual payment execution is handled by the agent or third-party integrations (e.g., Stripe, on-chain wallets, connector platforms) configured by you.

Usage Limits

If you exceed your tier's evaluation limit, the API will return a 429 status code. Your agents will not be charged for transactions that exceed the limit — requests are simply rejected until the next billing period or until you upgrade your plan.

5. Intellectual Property

The QuetraAI platform, including its software, documentation, branding, and design, is the intellectual property of Developer Hub d.o.o. The QuetraAI SDK (@quetra/sdk), MCP server (@quetra/mcp), and core library (@quetra/core) are distributed under the MIT License.

You retain all rights to your data, including account settings and transaction history.

6. Service Availability

We aim to provide high availability for the QuetraAI platform but do not guarantee uninterrupted service. The API gateway runs on Cloudflare Workers for global edge deployment. We may perform maintenance that temporarily affects availability, and will provide notice when possible.

Enterprise customers may negotiate custom Service Level Agreements (SLAs) with guaranteed uptime commitments.

7. Limitation of Liability

To the maximum extent permitted by applicable law, QuetraAI and Developer Hub d.o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • --Loss of profits or revenue arising from agent transactions.
  • --Unauthorized agent spending due to misconfigured mandates.
  • --Service interruptions or downtime.
  • --Third-party payment processing failures (Stripe, blockchain network issues).
  • --Actions taken by AI agents beyond the scope of mandate enforcement.

Our total liability for any claim arising from the Service shall not exceed the amount you paid to QuetraAI in the 12 months preceding the claim.

8. Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your account if you violate these Terms, fail to pay for paid services, or use the Service in a manner that threatens the security or integrity of the platform.

Upon termination, your access to the Service will cease. Transaction history and audit logs may be retained as required by law or as described in our Privacy Policy.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the Republic of Slovenia. Any disputes arising from these Terms or your use of the Service shall be resolved in the competent courts of Slovenia.

11. Contact

If you have questions about these Terms, contact us at:

QuetraAI

Email: support@quetra.dev

Website: quetra.dev

See also our Privacy Policy.